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Frequently Asked Questions

Frequently Asked Questions

Emerald Bay offers a variety of floor plans, including studio lofts, one-bedroom apartments, two-bedroom garden apartments, two-bedroom townhomes, and three-bedroom apartment homes, giving residents a home that fits every stage of life. 

Step inside our studio loft, and you're welcomed by a cozy living room and kitchen on the main level. A staircase leads to an open loft-style bedroom overlooking the living space below, complete with a spacious walk-in closet and a private bathroom, creating the feel of a charming townhouse. 

Our one-bedroom apartments feature a warm, inviting living room that flows into a separate dining area and kitchen. Around the corner, the spacious bedroom offers a quiet retreat with plenty of closet space and room to relax. 

The two-bedroom garden apartments are thoughtfully designed with the bedrooms on opposite sides of the home, giving everyone their own sense of privacy. Between them is a shared bathroom with a private vanity for each bedroom and the tub in the center, making busy mornings easy while still providing personal space. 

Our two-bedroom townhomes offer the comfort of two-story living. Downstairs, you'll find the living room, dining area, and kitchen—perfect for gathering with family or friends. Upstairs, both bedrooms create a peaceful retreat away from the main living space. 

For those who need more room, our three-bedroom apartment homes provide spacious bedrooms, comfortable living areas, and plenty of room to make the space your own. Whether you're spending time together in the living room or enjoying a quiet evening in your bedroom, these homes are designed to feel welcoming from the moment you walk through the door. 

 Our initial lease term is 12 months. After the initial lease expires, we offer several renewal options to accommodate our residents' needs.  

To apply to live at Emerald Bay, applicants must be 18 years of age or older and complete the following steps: 

  • Complete an online/paper application. 
  • Pay a $50 application fee 
  • Pay a $200 administrative fee 
  • Provide proof of income showing a minimum monthly household income of three times the monthly rent. 
  • Complete credit, background, and rental history screenings 
  1. What documents are required to apply? 
    1. Government-issued photo ID (driver’s license, state ID, passport, etc.) 

    2. Proof of income (recent pay stubs, employment verification, or other income documentation) 

    3. Bank statements or additional income verification (if applicable) 

    4. Rental history information (if applicable) 

    5. Any additional documentation requested based on your individual application circumstances 

  2.  How long does the application process take?
    1. Most applications are approved within 24 to 72 business hours.
  3.  How soon can I move in after approval?* 
    1. Once approved, you may be able to move in as soon as your apartment is ready and all required move-in steps are completed. 

 

Apartment Features 

  • Spacious floor plans  

  • Fully equipped kitchens  

  • Large closets  

  • Bright living spaces with natural light  

  • Air conditioning and heating  

 

Community Amenities 

  • Swimming pool  

  • On-site laundry facilities  

  • Professional management  

  • 24-hour emergency maintenance  

  • Pet-friendly community  

  • Convenient parking  

  • Beautiful green spaces 

Whether enjoying the pool on a sunny day or relaxing in the green areas, Emerald Bay offers a pleasant environment to call home. 

Fee Amount Purpose
Application Fee $50 Covers the background and credit screening required to process the application. 
Administrative Fee  $200 Covers lease preparation, processing, and administrative costs.
Security Deposit Starting at $600 or up to one months rent Refundable security deposit based on the applicant's credit qualifications. 
Trash Fee  $18/month Covers weekly trash collection services. 
Pest Control Fee  $7/month Covers routine preventative pest control treatments throughout the community. 
Pet Fee $300-$500 (one time) One-time fee for approved pets, depending on the number of pets. 
Pet Rent $20/month Monthly fee per pet.

No. Our apartments do not include washers and dryers, but residents have access to our convenient on-site laundry facilities. 

 Yes. Resident and guest parking are available throughout the community. 

  • Are there fees for reserved or guest parking? 
    • Currently, there are no additional fees for residents or guest parking. 

Yes. Emerald Bay Apartments is conveniently located near public transportation, making commuting around Charlotte easy.

 Yes! We are just minutes from grocery stores, shopping centers, restaurants, coffee shops, schools, major highways, and South Park Mall, making everyday errands quick and convenient. There is also the train station 1 mile away!

Currently, Emerald Bay Apartments does not offer EV charging stations. There are EV stations just a mile down the road at EVgo fast charging station and Tapestry Tyvola.

Emerald Bay Apartments offers affordable apartment homes in a convenient Charlotte location. Residents enjoy a friendly management team, responsive maintenance, spacious floor plans, pet-friendly living, and easy access to shopping, dining, and major employers. Our goal is to provide a welcoming community where residents feel at home. 

Currently, Emerald Bay Apartments does not offer storage units, bike storage, garages, or other rentable amenities. 

Yes! Emerald Bay enjoys creating opportunities for residents to connect, have fun, and feel at home within the community. 

Throughout the year, we host a variety of resident events and activities, including resident appreciation events, holiday celebrations, food truck visits, and neighborhood gatherings. These events are a great way for neighbors to meet, build connections, and enjoy time together outside of their homes. 

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Our team is always ready to answer your questions.